There’s bad UI, and then there’s this

There’s bad UI, and then there’s this

When discussing UI (that’s “user interface,” to the uninitiated) with my clients, I often bring up the example of the borrowed car. It goes like this: A website is sort of like a car. You want visitors to arrive, sit in the driver’s seat and...
New Phone Scam Targets Apple Accounts

New Phone Scam Targets Apple Accounts

Another reason to be wary this Halloween… one that could potentially cause a lot more headaches than the usual ghouls and goblins. A new phone scam is targeting Apple IDs. I got a call this morning on my home phone. The call ID said “Apple Inc,” but...
And now for something completely different…

And now for something completely different…

A bit of levity from my friend Bob Strauss… So you’ve finally signed up for WordPress and posted your first blog entry. How do you make sure your listicles, Star Trek: Discovery fan fiction, and twee observations about everyday life get the Google rankings they...
Does my site need SSL?

Does my site need SSL?

“Does my site need SSL?” Over the last few years, the answer to that question has changed almost daily. Years ago I would have said, “probably not.” But then, the answer morphed into, “maybe… if you’re willing to spend a...
Lies, Damned Lies, and Robo-calls

Lies, Damned Lies, and Robo-calls

Just got my daily robo-call from that nice lady who seems so concerned about my Google business listing. I thought I’d try to fake my way through a conversation with the sales rep so I could recount it for you, dear readers. But unfortunately, I must have...
You Almost Got Me

You Almost Got Me

I consider myself reasonably savvy when it comes to online scams, but this one almost got me. I’ve been a target of scams for an awfully long time now. When I worked at AOL, back in the heyday of dial-up Internet, scammers would contact employee screen names via...